What Data We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, contact number, and the e-wallet details you use for deposits and withdrawals via DANA, OVO, or GoPay. We also collect device and session data automatically: your IP
-
1
address, browser type, and the pages you navigate within the platform. This helps us detect unusual activity on your account and keeps your session running correctly across mobile and desktop. Transaction records tied to your DANA, OVO, or GoPay activity are retained as part of our
-
2
financial record obligations — these records are not shared with marketing partners. Where you have submitted identity documents for account verification, those files are stored on encrypted servers and accessed only by our compliance team when a verification check is triggered. We do not collect data
-
3
beyond what is needed to operate your account and process your transactions. Your personal data is processed in accordance with applicable law in the regions where this service is available, and our practices may vary based on local regulatory requirements. If you're based in Medan or
-
4
elsewhere in Indonesia, the same data-handling standards apply across your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.